State Farm® Insurance Agent Paul Sagun
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
robert Sparks
September 5, 2026
5
out of
5
rating by robert Sparks
"My wife and I have been with the same State Farm family since the early 1990s, and they have always treated us like family. Over the years, they’ve been there whenever we needed them, providing friendly service, honest advice, and genuine care. It’s rare to find that kind of long-term relationship these days. We truly appreciate everything they’ve done for us and highly recommend them."
We responded:
"Thanks so much for the amazing review, robert! We really appreciate your support here in Louisville. Just reach out anytime if you need us - we’re here for you. "
Cortez Rhodes
September 4, 2026
5
out of
5
rating by Cortez Rhodes
"Great service"
We responded:
"Cortez, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Olivia Hartlage
September 3, 2026
5
out of
5
rating by Olivia Hartlage
"Always very friendly and easy to to do business with. Saddie ( I hope I spelled your name correctly), is awesome always very friendly and makes your experience hassle free. Awesome to do business with. Thank you
Alex was very nice and polite, and saved me money. He brought it to my attention about the savings I would see on my monthly auto policy if I choose to accept the life insurance, and this I was able to get another discount for my auto policy which saved me money. I appreciate your help Alex . I would highly recommend doing business with this office, staff are super friendly and helpful. I appreciate that."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Sagun’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Maria Romero
August 24, 2026
5
out of
5
rating by Maria Romero
"Mi agente de seguro Paul .
En el he encontrado un trabajador dedicado a su labor siempre que tengo duda esta ahi con su amable sonrisa y haciendo k todo este bien nunca me kedo con la duda .graciassss"
John “SMURFTONIUM” Lewellen
August 24, 2026
5
out of
5
rating by John “SMURFTONIUM” Lewellen
"Great communication of potential discounts and benefits! Always willing to answer questions or help whenever you need"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Kyle Gash
August 21, 2026
5
out of
5
rating by Kyle Gash
"Everyone there is so nice no matter who you get to talk to they always help you and if for some reason they can't they get someone who will that's why I've been with State farm for about 15 years"
We responded:
"Thank you so much for the 5 stars, Kyle! We truly appreciate your feedback and are always happy to help whenever you need us. "
Patti
August 18, 2026
5
out of
5
rating by Patti
"Very helpful, been good to me, have had no problems!"
We responded:
"Thank you so much for the 5-stars, Patti! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Sagun’s Team anytime."
Jessica Rosenberg
August 12, 2026
5
out of
5
rating by Jessica Rosenberg
"I had to call into my local State farm office to make a payment. Alex was extremely helpful and kind! He double checked all the pertinent information just to make sure that I wasn't being overcharged and was very efficient and processing my payment. When I explained that the app was not allowing me to log in he explained the steps that I would follow to correct the situation. Everybody should hope that their customer service calls go as smooth and efficient as mine did!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Louisville insurance team. "
Kaitlyn Bowles
August 6, 2026
5
out of
5
rating by Kaitlyn Bowles
"Alex was amazing! He is very thorough and explained everything to me very well! So glad I made the switch."
We responded:
"Thanks so much for the fantastic rating, Kaitlyn! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Ron Vinson
July 31, 2026
5
out of
5
rating by Ron Vinson
"Alex is the best agent because he is a good guy, very knowledgeable about insurance his customer service skills are awesome, he makes State Farm the best!"
We responded:
"Thank you so much for the 5 stars, Ron! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Cody Carroll
July 30, 2026
5
out of
5
rating by Cody Carroll
"Alex was amazing he helped me with more then I asked for and made everything easy"
We responded:
"Hi Cody, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Paul Sagun’s team. Please reach out to us if any questions come up! - Paul Sagun’s Insurance Team "
Tracy Pace
July 29, 2026
5
out of
5
rating by Tracy Pace
"Alex was very helpful and answered my questions."
We responded:
"Thank you so much for the 5-star rating, Tracy! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Paul Sagun "
Rico Guerrier
July 27, 2026
5
out of
5
rating by Rico Guerrier
"Alex was definitely helpful throughout the whole process!"
We responded:
"Rico, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Louisville insurance team is always here and happy to help. "
Marcus Ralston
July 24, 2026
5
out of
5
rating by Marcus Ralston
"Great experience"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Lori Bratcher
July 24, 2026
5
out of
5
rating by Lori Bratcher
"Alex was great helping me get my policy"
We responded:
"Lori, thank you for the amazing review! Our Louisville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Paul Sagun, your State Farm Agent "
Donna Puckett
July 21, 2026
5
out of
5
rating by Donna Puckett
"I really love State Farm Insurance. My agents always so nice and very helpful. Lisa, is so very pleasant when answering calls. She is very knowledgeable in helping.
Wouldn't go anywhere else."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Louisville. "
Bryan Osborne
July 20, 2026
5
out of
5
rating by Bryan Osborne
"Answered all my questions. Very professional"
We responded:
"Bryan, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Paul Sagun and Team "
Layla Benham
July 14, 2026
5
out of
5
rating by Layla Benham
"Alex and everyone at Paul’s office is absolutely amazing! Very caring and attentive!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Ivona Dragosevic
July 10, 2026
5
out of
5
rating by Ivona Dragosevic
"Amazing customer service and knowledgeable!"
We responded:
"Thank you so much for the 5-stars, Ivona! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Sagun’s Team anytime."
jacqueline bernhard
July 10, 2026
5
out of
5
rating by jacqueline bernhard
"Alex is an excellent agent. He saved a lot of money for me on my home and auto coverage. He will take all the time you need to make sure you understand and are taken care of, and will improve your coverage for less money! Very pleased 😁"
We responded:
"jacqueline, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Paul Sagun’s Team—we are always here to help!"
Christina Gritton
July 10, 2026
5
out of
5
rating by Christina Gritton
"Alex was very helpful today with swapping insurance on vehicles and getting me a quote for a youth driver. He explain what we needed to do to help save money for the youth driver. Thank you Alex!"
We responded:
"Christina, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Paul Sagun’s Team is just a call or email away!"
Kate Smith
July 8, 2026
5
out of
5
rating by Kate Smith
"Great customer service! I have been with them for 10 years and they always have been great. I spoke with Alex for the first time today and he is amazing! Very helpful and very sweet. 10/10 recommend this location 😊"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Paul Sagun’s Team. "
James Cheatham
July 8, 2026
5
out of
5
rating by James Cheatham
"I have been with Paul and State Farm for years. Everyone with his office is always very helpful. Great Agent for all of your insurance needs. Recently, Alex in his office really work with me to get something I've been meaning to get done and he was exceptionally helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Jessica Bradley
July 7, 2026
5
out of
5
rating by Jessica Bradley
"I was so pleased with the service I received from Alex at State Farm. He was so polite and helpful and made the entire process so easy. I would highly recommend due to his degree of knowledge and professionalism."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Ella Cox
June 30, 2026
5
out of
5
rating by Ella Cox
"alex helped me out and was very efficient and nice give him a raise 👍👍😁😁"
We responded:
"Thank you so much for the 5-stars, Ella! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Sagun’s Team anytime."