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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ella Cox

Ella Cox

June 30, 2026

5  out of  5
rating by Ella Cox
"alex helped me out and was very efficient and nice give him a raise 👍👍😁😁"
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H Willis Crawford Jr.

June 29, 2026

5  out of  5
rating by H Willis Crawford Jr.
"Very professional help me fast and quick"
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Chimas Houston

June 29, 2026

5  out of  5
rating by Chimas Houston
"Great costumer service, assisted with all of the needs that I requested."
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Colleen Murphy

June 26, 2026

5  out of  5
rating by Colleen Murphy
"Very helpful, polite, and prompt. Alex anticipated my questions and was friendly throughout the process."
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Jackie Herman

June 25, 2026

5  out of  5
rating by Jackie Herman
"Alex had great customer service & was very nice to talk to."
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Sydney Palacio

June 23, 2026

5  out of  5
rating by Sydney Palacio
"Alex was super helpful! He got us all set up with better auto and renter’s insurance rates, as well as new life insurance. He answered all my questions and made sure everything was taken care of."
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Dustin Senn

June 18, 2026

5  out of  5
rating by Dustin Senn
"Alex did a fantastic job walking me through the whole process!"
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Olivia Hartlage

June 18, 2026

5  out of  5
rating by Olivia Hartlage
"Always very friendly and easy to to do business with. Saddie ( I hope I spelled your name correctly), is awesome always very friendly and makes your experience hassle free. Awesome to do business with. Thank you
Alex was very nice and polite, and saved me money. He brought it to my attention about the savings I would see on my monthly auto policy if I choose to accept the life insurance, and this I was able to get another discount for my auto policy which saved me money. I appreciate your help Alex . I would highly recommend doing business with this office, staff are super friendly and helpful. I appreciate that."
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Hunter Leanhart

June 16, 2026

5  out of  5
rating by Hunter Leanhart
"Alex was very knowledgeable and easy to talk to"
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Jessica Wilkins

June 11, 2026

5  out of  5
rating by Jessica Wilkins
"Alex was wonderful. He was so nice and so knowledgeable. And helped me get the insurance I need."
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William Maurice Brown

June 11, 2026

5  out of  5
rating by William Maurice Brown
"State Farm has by far the best customer service! I’ve truly enjoyed being a valued member! Great work!"
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Jason Hatcher

June 11, 2026

5  out of  5
rating by Jason Hatcher
"Super helpful, has been responsive to every question or request in a timely manner. I shoped around and their rates where the best i personally found. Would definitely recommend these guys...."
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Cathy Bryant

June 10, 2026

4  out of  5
rating by Cathy Bryant
"I wanted to put the word out about Sadie at Paul Sagan State Farm Insurance. She has worked tirelessly on my home and auto accounts to assure that the underwriters received information they needed to Discount my policies after some major house repairs. She made a real difference when trying to deal with a big company. Thank you, Sadie. Without you, I might have looked elsewhere but I'm glad I stayed with State Farm!"
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Tamie Atcher

June 9, 2026

5  out of  5
rating by Tamie Atcher
"Very friendly and always asking how they can help.I have Car Insurance with them have for a while and don't won't to use any other companys"
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Abdoulie Saine

June 5, 2026

5  out of  5
rating by Abdoulie Saine
"Nice people and very professional.Alex is exceptional and always willing to help."
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Brian Brown

June 5, 2026

5  out of  5
rating by Brian Brown
"Just got off the phone with Alex from State Farm at Paul Sagun Jr’s office, and my rates have significantly dropped, what Great News. We also recently adjusted some coverage I had for personal and B2 Clean Pressure Washing. Alex is very knowledgeable, professional, and a breeze to work with, can’t recommend him and this office enough !!!!"
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Amz H.

June 5, 2026

5  out of  5
rating by Amz H.
"We have been with State Farm for years and loved our experience with Paula. She was always super sweet and helpful. Now that she's retired we have been working with Alex and he has also been very helpful. We have had a good experience with State Farm."
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Melissa Mitchell

June 4, 2026

5  out of  5
rating by Melissa Mitchell
"Alex was exceptionally helpful and provided a great deal of information, ensuring that my requirements were fully satisfied."
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angie ables

June 2, 2026

5  out of  5
rating by angie ables
"Love this insurance company! It really seems like they care. Love Sadie as well, always glad when she answers my call! 😊 She is always so friendly! Love chatting with her!"
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Tyler Cox

May 29, 2026

5  out of  5
rating by Tyler Cox
"I have been using Paul and his team for my Home and Auto insurance for over 2 years now. They have exceptional customer service and always pick up the phone if you have a question. Some of the best rates I found when shopping in the Louisville area as well!"
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Candace Thomas

May 22, 2026

5  out of  5
rating by Candace Thomas
"I had a great experience during my recent renewal call with Alex. Alex was friendly, patient, and truly listened to my concerns. He explained everything clearly and quickly, making the whole process easy and stress-free. I really appreciated his professionalism and willingness to help—it made a big difference!"
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Tj Kardashian

May 21, 2026

5  out of  5
rating by Tj Kardashian
"Kind and very professional"
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Edy Vega Jardines

May 15, 2026

5  out of  5
rating by Edy Vega Jardines
"Muy buena. Muy amable y cordial el agente Alex. Muy buena experiencia."
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Kathy Smearcheck

May 7, 2026

5  out of  5
rating by Kathy Smearcheck
"Extreamly understanding & freindly.."
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Mary

May 5, 2026

5  out of  5
rating by Mary
"In addition to significantly better rates than what I was paying, Alex has been so patient and helpful."
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Paul Sagun’s Team here in Louisville ! "